Traveling to Italy: Frequently Asked Questions (F.A.Q)

Q: Are there any new regulations in place to visit museums and other places of culture in Italy?

A: The use of a FFP2 or K95 mask will be mandatory on board of any public means of transport up until September 30th, 2022.

Please note:

These rules apply at the national level, therefore we do not hold responsibility for any of the above. We strongly advise to consider this information as a general and universally applied rule. 

For more information, please refer to the following websites: 

https://www.dgc.gov.it/

http://www.italia.it/en/useful-info/covid-19-updates-information-for-tourists.html 

Last updated (21/09/2022; 5:00 PM) 


Q: How long will the obligation to wear the Ffp2 mask on public transport and therefore also on the Hop on Hop Off Bus last?

A: The law decree provides that this particular obligation lasts until September 30th, 2022.  

Last updated (21/09/2022; 5:00 PM)


Q: How is the Gray Line I Love Rome responding to COVID-19, commonly referred to as coronavirus?

A: In line with guidance from the Italian government and health authorities, we have improved our guided tours and experiences to welcome you safely. The health and safety of our guests and team members is our top priority, for this reason, we have adopted the Safe Travels stamp – the world’s first-ever global safety and hygiene stamp for Travel & Tourism – designed specifically to address COVID-19 and similar outbreaks. 

As part of Gray Line Worldwide‘s family, our commitment to responsible tourism and traveler safety has been an integral part of our DNA. Gray Line I Love Rome has been recognized with the Gray Line’s Health & Safety Stamp.

As such, we not only understand, but welcome the heightened expectations of our guests when it comes to cleaning, disinfection, and other health and safety best practices.

We’ll continue to deliver the great service, best-in-class tours, and fantastic guides that Gray Line is known for, but with the added confidence of global standards for enhanced hygiene to keep everyone safe while traveling.

Learn more about the health and wellness guidelines we implemented.

Last updated (21/09/2022; 5:00 PM)


Q: What are the requirements to enter Italy? Do I need a Health Pass to get into Italy?

At the moment there are no specific requirements to enter Italy. Nevertheless, we suggest you to browse through the European Union website to have the latest information on the conditions to enter any other country at any time of the year. Regardless of conditions to enter the Italian territory, specific conditions may apply to museums and attractions.

Last updated (21/09/2022; 5:00 PM)


Q: What are the accepted vaccination requirements to validate the Health Pass?

Please note that the Green Pass is no longer required, but in any case, we suggest you stay up to date by visiting the official government websites:

https://www.dgc.gov.it/

http://www.italia.it/en/useful-info/covid-19-updates-information-for-tourists.html 

https://visaguide.world/news/vaccine-checker-proof-of-immunity-for-travel/

Last updated (21/09/2022; 5:00 PM)


Q: How do I visit museums and attractions in Italy if I have not been vaccinated?

Please note that vaccination certificates (in Europe also known as Green Pass) are no longer required to visit museums or attractions, nor to enter the country.

The use of a face mask indoor is still advised, but finally, its use is up to you.

Last updated (21/09/2022; 5:00 PM)


Q: What should you do before entering Italy? 

There are no specific requirements in place at the moment, but for any further information, please visit the following website:

http://www.italia.it/en/useful-info/covid-19-updates-information-for-tourists.html

Last updated (21/09/2022; 5:00 PM)


Q: Can citizens and residents of EU countries, the Schengen area, from Israel, Andorra, or the Principality of Monaco enter Italy without the obligation of quarantine?

Citizens and residents of EU countries, the Schengen area, from Israel, Andorra or the Principality of Monaco can enter Italy without the obligation of quarantine and any other restrictions.

For more information visit: 

http://www.italia.it/en/useful-info/covid-19-updates-information-for-tourists.html

Last updated (21/09/2022; 5:00 PM)


Q: Can Travellers from Canada, Japan, and the United States enter Italy without quarantine obligation?

Yes, travellers from Canada, Japan, and the United States can enter Italy without quarantine obligations or any other restrictions.

For more information visit: 

http://www.italia.it/en/useful-info/covid-19-updates-information-for-tourists.html

Last updated (21/09/2022; 5:00 PM)


Q: Can Travellers from the United Kingdom enter Italy without a quarantine obligation?

Yes. travellers from the United Kingdom may now enter Italy without quarantine obligation or any other restrictions.

For more information visit: 

http://www.italia.it/en/useful-info/covid-19-updates-information-for-tourists.html

Last updated (21/09/2022; 5:00 PM)


Q: Can Travellers from all other countries enter Italy?

Yes, travellers from any country may now enter Italy without quarantine obligation or any other restrictions.

For more information visit: 

http://www.italia.it/en/useful-info/covid-19-updates-information-for-tourists.html 

Last updated (21/09/2022; 5:00 PM)


Q: Can children enter Italy without proof of a negative test?

There are no restrictions in place as of today.

For more information visit: 

http://www.italia.it/en/useful-info/covid-19-updates-information-for-tourists.html

Last updated (21/09/2022; 5:00 PM) 


Q: What procedures have you implemented to minimize infections spreading on the Gray Line I Love Rome Hop-on-Hop-off buses, transportation, Guided Tours, and activities?

As part of our commitment to the health and safety of our guests, team members, and the larger community, we have high standards for sanitation and employ robust cleaning procedures, such as:

To promote the health and safety of guests and team members, guests ages six and older, all team members, and all third-party operators will be required to wear an appropriate face covering.

Training for team members, with ongoing reinforcement on a regular basis

Defined cycles for frequent enhanced cleaning of targeted areas

Easy access to handwashing facilities and hand sanitizer dispensers

Cleaning for each cycle for buses and other forms of transportation

Frequent cleaning and “wash down” of locations, including transportation and ticketing booths

We also offer first-aid centers to assist with minor health issues and offer preventive health services to our team members, such as wellness clinics and pharmacies. Additionally, our onsite health teams and leaders routinely communicate with our team members about illness prevention.

We actively monitor public health situations, making critical and timely decisions based on guidance from local, national, and international health agencies.

Learn more about the health and wellness guidelines we implemented.

Last updated (21/09/2022; 5:00 PM)


Q. What procedures do you have in place to ensure the cleanliness of Gray Line I Love Rome Hop-on-Hop-off buses, transportation, Guided Tours, and activities?

A. From the very beginning, Gray Line I Love Rome made cleanliness an important part of the guest experience. We have high standards for cleaning and sanitation, with health and safety protocols such as:

Training for team members, with ongoing reinforcement on a regular basis

Defined cycles for frequent enhanced cleaning of targeted areas

Easy access to hand-washing facilities and hand sanitizer dispensers

Quick response to spills, trash, and other situations

Cleaning for each cycle for buses and other forms of transportation

Frequent cleaning and “wash down” of locations, including transportation and ticketing booths

Learn more about the health and wellness guidelines we implemented.

Last updated (21/09/2022; 5:00 PM)

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