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Grayline Rome F.A.Q. section. I Love Rome tours FAQ

Frequently Asked Questions About Tours in Rome

What you need to know before taking the best tour in Rome with us.

Covid-19 prevention protocol FAQs, please click here.

 

Are there any reduced rates for children for a tour in Rome?

Yes, there are, with some exceptions.

Infants 0-2 years enjoy free tickets.

Children 3-8 years enjoy a 20% reduction except for the following activities:

  • UNESCO JEWELS: Venice in a Day Tour from Rome
  • UNESCO JEWELS: One Day Tour of Florence from Rome with High-Speed Train
  • Illuminated Rome: walking and Bus tour
  • Illuminated Tour by Night with Traditional Dinner

No infant or child reduction for the following activities:

  • Vatican Museums Early Entrance Skip-the-Line Ticket & Audio Guide
  • 2 Day Tour to Naples, Pompeii, Sorrento & Capri
  • 3 Day Excursion to Naples, Pompeii, Sorrento & Capri
  • Amalfi Coast and Positano Day Trip by High-Speed Train from Rome
  • Grocery and Market shopping for a Cooking Class in the Tiber Island
  • An Italian Cooking Day in the Roman Countryside

Are there different languages available on your Rome tours? 

Yes! The languages that are offered are displayed on the description of each tour.
Please note that usually, our tours are monolingual and available in different languages, even if the audience provenience is mixed. In some tours, explanations will be provided in two languages and indicated as "Bilingual Guide". Our goal is to ensure you have fun during your tour of Rome.


How does the Pick-Up service work?

Our pick-up service takes place in the center of Rome. The bus takes approximately one hour to pick up all of the passengers, subject to traffic conditions and the number of passengers booked for that particular tour of Rome.


What if I don’t want to use the pick-up and drop-off services for my private tour of Rome?

In this case, you will have to reach the meeting point indicated for the tour (see map) on your own, saving you time and money.


How can I arrive at the Meeting Points?

Check this page. You will find the directions on all the meeting points.


The Rome tour lasts between 2 and 4 hours, will there be a break during the tour?

Yes, we schedule always one or more breaks during the tour of Rome. The number and length of breaks vary according to the itinerary. Unfortunately, it is not possible to make stops if individually requested, unless there is an emergency or specific need.


Can I take pictures during the Rome tour?

Sure! But remember that you can’t use bulky equipment, especially if it is contained in large bags, or flashes and tripods.


Why are there slowdowns to get inside the Colosseum even though the tour is “Skip The Line”?

Because of new security regulations, each bag must be inspected by a metal detector at the entrance, this will delay the process regardless of the type of tickets or tour you have purchased. Please remember in order to avoid further delays you cannot bring inside the Colosseum large bags, large backpacks, Trolleys. You can have a small size backpack or bag on your shoulder, these bags are still subject to the security check.


Are there any restrictions on clothing during the Rome tour?

In Rome, especially in places of worship and inside the Vatican Museums, it is strictly forbidden to bring stroller, bulky bags or umbrellas, or to wear low-cut clothing. Shoulders should be covered as well.

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