Frequently Asked Questions

What do you need to know before taking a tour with us.

Are there any reduced rates for children?

Yes.  Infants (0 - 2 years): free with each adult ticket paid.
3-8 years: 20% reduction (except for T18 – T19B – TM8 – TM9)
No infant and  child reduction > T2U, T1C, T3E, T16, T17, T21, T22, T26 M4, M5, M6, M7.

Are there different languages available on your tours? 

Yes! The languages that are offered are displayed on the description of each tour.
Please note that usually our  tours are monolingual and available in different languages, even if  the audience provenience is mixed. In some tours, explanations will be provided in two languages and indicated as "Bilingual Guide".

How does the Pick Up service work?

Our pick-up service takes place in the center of Rome. The bus takes approximately one hour to pick up all of the passengers, subject to traffic conditions and the number of passengers booked for that particular tour.

What if I don’t want to use the pick-up and drop-off services?

In this case, you will have to reach the meeting point indicated for the tour (see map) on your own, saving you time and money.

How can I arrive to the Meeting Points?

Check this page. You will find the directions o all the meeting points.

The tour lasts between 2 and 4 hours, will there be a break during the tour?

Yes, we schedule always one or more breaks during the tour. The number and lenght of breaks vary according to itinerary. Unfortunately it is not possible to make stops if individually requested, unless there is an emergency or specific need.

Can I take pictures during the tour?

Sure! But remember that you can’t use bulky equipment, especially if it is contained in large bags, or flashes and tripods.

Why are there slowdowns to get inside the Colosseum even though the tour is “Skip The Line”?

Because of new security regulations, each bag must be inspected by metal detector at the entrance, this will delay the process regardless of the type of tickets or tour you have purchased. Please remember in order to avoid further delays you cannot bring inside the Colosseum large bags, large back packs, trolleys. You can have a small size back pack or bag on your shoulder, these bags are still subject to security check.

Are there any restrictions on clothing during the tour?

In Rome, especially in places of worship and inside the Vatican Museums, it is strictly forbidden to bring stroller, bulky bags or umbrellas, or to wear low-cut clothing. Shoulders should be covered as well.