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Traveling to Italy during COVID-19: Frequently Asked Questions (F.A.Q)

Q: Are there any new regulations in place to visit museums and other places of culture in Italy?

A: We inform you that from January 10th 2022, in order to visit museums and other places of culture, it will be necessary to show the Super Green Pass - issued following vaccination against Sars-Cov-2 or recovery from Sars-Cov-2. From 31 January 2022 and in any case from the 120th day after inoculation with the second dose, it will also be compulsory to present the Green Pass certifying the administration of the Booster dose.

For US Travelers the CDC Card with the same characteristics will be valid. 

Children under 12 are excluded from this measure.

Furthermore the use of a FFP2 or K95 mask is now mandatory. 

Please note:

  • In the absence of a Super Green Pass and a valid ID document, any type of ticket purchased previously for admission to museums, exhibitions, and cultural venues will not be refunded.
  • These rules apply at the national level, therefore we do not hold responsibility for any of the above. We strongly advise to consider this information as a general and universally applied rule. 

For more information, please refer to the following websites: 

https://www.dgc.gov.it/

http://www.italia.it/en/useful-info/covid-19-updates-information-for-tourists.html 

Last updated (10/01/2022; 1:00 PM)

 


 

Q: Is it necessary to wear the Ffp2 mask on public transport and therefore also on the Hop on Hop Off Bus?

 

A: Ffp2 masks will also be mandatory on long-distance transport, such as high-speed trains, airplanes, ships. 


Last updated (04/08/2022; 1:00 PM)


Q: How long will the obligation to wear the Ffp2 mask on public transport and therefore also on the Hop on Hop Off Bus last?

 

A: The law decree provides that this particular obligation lasts until March 31, 2022 but can be extended.  

Last updated (04/08/2022; 1:00 PM)


Q: How is the Gray Line I Love Rome responding to COVID-19, commonly referred to as novel coronavirus?

A: In line with guidance from the Italian government and health authorities, we have improved our guided tours and experiences to welcome you safely. The health and safety of our guests and team members is our top priority, for this reason, we have adopted the Safe Travels stamp – the world’s first-ever global safety and hygiene stamp for Travel & Tourism – designed specifically to address COVID-19 and similar outbreaks. 

As part of the Gray Line Worldwide's family, our commitment to responsible tourism and traveler safety has been an integral part of our DNA. Gray Line I Love Rome has been recognized with the Gray Line’s Health & Safety Stamp.

As such, we not only understand, but welcome the heightened expectations of our guests when it comes to cleaning, disinfection, and other health and safety best practices.

We’ll continue to deliver the great service, best-in-class tours and fantastic guides that Gray Line is known for, but with the added confidence of global standards for enhanced hygiene to keep everyone safe while traveling.

Learn more about the health and wellness guidelines we implemented.

Last updated (04/08/2021; 1:00 PM)

 


Q: What are the requirements to enter Italy? Do I need a Health Pass to get into Italy?

​​As the situation is constantly evolving and varies depending on your country of origin, we invite you to consult the European Union website to have the latest information on the conditions to enter Italy. Regardless of conditions to enter the Italian territory, specific conditions apply to access museums and attractions;

Last updated (04/08/2021; 1:00 PM)


Q: What are the accepted vaccination requirements to validate the Health Pass?

Please note that from August 6th, 2021, all public venues in Italy will require visitors above the age of 12 years old to present valid ID and certification proving that you have either:

Been vaccinated with an EMA approved vaccine;

Received complete vaccination against COVID-19, taken at least 14 days beforehand, using a vaccine recognized by the European Medicines Agency (EMA). 

For more information, please refer to the following websites: 

https://www.dgc.gov.it/

http://www.italia.it/en/useful-info/covid-19-updates-information-for-tourists.html 

https://visaguide.world/news/vaccine-checker-proof-of-immunity-for-travel/

Last updated (03/09/2021; 04:00 PM)


Q: When is the vaccination process considered as complete for the Health Pass?

The pass must prove one of the three following items:

That you are fully vaccinated (with an EMA-approved vaccine or similar):

  • Seven days after the second shot for two-shot vaccines (Pfizer, Moderna, AstraZeneca);
  • Four weeks after the shot for one-shot vaccines (Johnson & Johnson);
  • Seven days after the shot for vaccines administered to people who have already had COVID-19 (only one dose is necessary)

Last updated (04/08/2021; 1:00 PM).


Q: How do I visit museums and attractions in Italy if I have not been vaccinated?

If you have not completed an entire vaccination schedule, you can access museums and attractions in Italy upon presentation of one of the following two requirements:

- Negative RT-PCR or Antigen test, taken within the last 48 hours;

- OR for persons who have had COVID-19: the result of a positive RT-PCR or Antigen test, attesting that the individual has been infected, and that a period of time of at least 11 days and less than 6 months has passed since the test result was obtained (considered as a recovery certificate).

Guests are being asked to carry with them valid proof of identity should there be spot checks by the police to verify the name on their Health Pass. You will need to present a valid ID with your Health Pass. Please note that in order to enter museums and attractions in Italy,as established by the national Ministry of Health starting from August 6th 2021, one of these documentation will be mandatory:

  • A COVID-19 green certification – also known as Green Pass. The Green Pass is issued after the administration of the first dose of vaccine and is valid from the fifteenth day following until the date scheduled for the administration of the second dose (in case of a double-dose vaccine). The green certificate is in any case valid for nine months after completion of the vaccination cycle;
  • Certification of recovery from the Sars-CoV-2 infection (six months validity);
  • Negative result of Sars-CoV-2 in a rapid molecular or antigenic test (48 hours validity);

Last updated (04/08/2021; 1:00 PM) 


Q: What should you do before entering Italy?

For more information visit: 

http://www.italia.it/en/useful-info/covid-19-updates-information-for-tourists.html 

Last updated (04/08/2021; 1:00 PM) 


 

Q: Can citizens and residents of EU countries, the Schengen area, from Israel, Andorra or the Principality of Monaco enter Italy without the obligation of quarantine?

Citizens and residents of EU countries, the Schengen area, from Israel, Andorra or the Principality of Monaco can enter Italy without the obligation of quarantine, provided that:

1. They fill in the Passenger Locator Form before entering Italy

2. They present the EU Digital COVID Certificate on arrival. Non-EU citizens can present a COVID-19 Green Certificate, in paper or digital form, issued by the health authorities of their home country, certifying negativity to the virus, successful recovery or vaccination recognized by the European Medicines Agency (EMA).

An EU Digital COVID Certificate is digital proof that a person:

  • has been vaccinated against COVID-19 at least 14 days beforehand
  • obtained a negative test result
  • recovered from COVID-19

The digital version can be saved on a mobile device. Citizens can also request a printed version. Both versions will have a QR code containing essential information and a digital signature ensuring their authenticity.

The EU Digital COVID Certificate is valid in all EU countries and the Schengen area.

For more information, visit the EU Digital COVID Certificate official webpage.

For more information visit: 

http://www.italia.it/en/useful-info/covid-19-updates-information-for-tourists.html

Last updated (04/08/2021; 1:00 PM)


Q: Can Travellers from Canada, Japan and the United States can enter Italy without quarantine obligation?

Travellers from Canada, Japan and the United States can enter Italy without quarantine obligation, provided that:

1. They fill in the Passenger Locator Form before entering Italy

2. They present on arrival a COVID-19 Green Pass issued by the Health Authorities their home country, certifying:

  • complete vaccination against COVID-19, taken at least 14 days beforehand, using a vaccine recognized by the European Medicines Agency (EMA)
  • recovery from COVID-19 and the termination of medical isolation
  • negative result for a rapid molecular or antigenic test performed in the 48 hours prior to entry into Italy

Green Passes must be in Italian, English, French or Spanish and can be presented in digital or printed formats.

For more information visit: 

http://www.italia.it/en/useful-info/covid-19-updates-information-for-tourists.html

Last updated (04/08/2021; 1:00 PM) 


 

Q: Can Travellers from the United Kingdom enter Italy without a quarantine obligation?

1. fill in the Passenger Locator Form before entering Italy

2. present on arrival a negative certificate for a rapid molecular or antigen test performed in the 48 hours prior to entering Italy

Travellers from the UK can avoid hotel quarantine if they are fully vaccinated and can show a negative COVID test.

Until 30 August, anyone who has been in the UK in the previous 14 days has to show a negative test to enter the country, self-isolate for five days, and then take another negative test to be released from quarantine.

Italy is on the amber list for all four nations in the UK.

For more information visit: 

http://www.italia.it/en/useful-info/covid-19-updates-information-for-tourists.html

Last updated (31/08/2021; 4:00 PM)


 

Q: Can Travellers from all other countries enter Italy?

Entry and transit in Italy are forbidden for persons:

  • who, in the previous fourteen days, have stayed or transited in Brazil (see exceptions)
  • who arrive from or have stayed in the previous fourteen days in India, Bangladesh and Sri Lanka (see exceptions)

Travellers from all other countries may be required to:

  • fill in the Passenger Locator Form before entering Italy
  • present a negative result for a molecular or antigenic swab taken no more than 72 hours prior to entry into Italy
  • notify their arrival to the Prevention Department of the Local Health Authority (toll-free numbers and regional information)
  • reach the final destination in Italy only by private means of transport
  • undergo fiduciary isolation and health surveillance for 10 days
  • at the end of the 10 day isolation, take an additional molecular or antigenic swab

Travellers arriving from some non-EU countries can enter Italy without undergoing fiduciary isolation and health surveillance provided they use COVID-tested flights (refer to the specific section).

For more information visit: 

http://www.italia.it/en/useful-info/covid-19-updates-information-for-tourists.html 

Last updated (04/08/2021; 1:00 PM)


 

Q: Can children enter Italy without a proof of a negative test?

Children under the age of 6 are not obliged to present proof of a negative result for molecular or antigen tests on entry into Italy, but must comply with the isolation obligation when required.

Persons under the age of 18 are exempted from the obligation of isolation (where applicable) only if they are accompanied by an adult (parent or other companion) in possession of a COVID green certificate (green pass).

For more information visit: 

http://www.italia.it/en/useful-info/covid-19-updates-information-for-tourists.html

Last updated (04/08/2021; 1:00 PM) 


 

Q: How can I check if I can travel to Italy?

You can find out the conditions of entry into Italy from your country with a couple of clicks at viaggiaresicuri.it You will be asked to indicate:

  • Country of origin
  • Country(ies) you have travelled through in the last 14 days
  • Possession of EU citizenship or citizenship of a country in the Schengen Area
  • Possession of registered residence in Italy as a long-term resident or kinship with a long-term resident residing in Italy

At the end of this process, you will be informed if there are any restrictions in place for travel to Italy from your country, the documentation you will have to present and the conditions applied on your arrival.  

Last updated (04/08/2021; 1:00 PM)

 


 

Q: What procedures do you have in place to minimize the spread of illness on the Gray Line I Love Rome Hop-on-Hop-off buses, transportation, Guided Tours, and activities?

As part of our commitment to the health and safety of our guests, team members, and the larger community, we have high standards for sanitation and employ robust cleaning procedures, such as:

  • To promote the health and safety of guests and team members, guests ages six and older, all team members and all third-party operators will be required to wear an appropriate face covering.
  • Training for team members, with ongoing reinforcement on a regular basis
  • Defined cycles for frequent enhanced cleaning of targeted areas
  • Easy access to handwashing facilities and hand sanitizer dispensers
  • Cleaning for each cycle for buses and other forms of transportation
  • Frequent cleaning and “wash down” of locations, including transportation and ticketing booths
  • We also offer first-aid centers to assist with minor health issues and offer preventive health services to our team members, such as wellness clinics and pharmacies. Additionally, our onsite health teams and leaders routinely communicate with our team members about illness prevention.

We actively monitor public health situations, making critical and timely decisions based on guidance from local, national, and international health agencies.

Learn more about the health and wellness guidelines we implemented.

Last updated (04/08/2021; 1:00 PM)


 

Q. What procedures do you have in place to ensure the cleanliness of Gray Line I Love Rome Hop-on-Hop-off buses, transportation, Guided Tours, and activities?

A. From the very beginning, Gray Line I Love Rome made cleanliness an important part of the guest experience. We have high standards for cleaning and sanitation, with health and safety protocols such as:

  • Training for team members, with ongoing reinforcement on a regular basis
  • Defined cycles for frequent enhanced cleaning of targeted areas
  • Easy access to hand-washing facilities and hand sanitizer dispensers
  • Quick response to spills, trash, and other situations
  • Cleaning for each cycle for buses and other forms of transportation
  • Frequent cleaning and “wash down” of locations, including transportation and ticketing booths

Learn more about the health and wellness guidelines we implemented.

Last updated (04/08/2021; 1:00 PM)

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